Video Trainning: https://drive.google.com/file/d/1QjubHDLRqx2bjNnMkt7joUFQurzOLBY9/view?usp=drivesdk
GoPeople Delivery User Manual
Getting Started
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Download the App
- Visit the App Store or Google Play Store.
- Search for "GoPeople Delivery."
- Download and install the app on your smartphone or tablet.
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Create an Account
- Open the app and select "Sign Up."
- Provide required information such as name, email address, and contact details.
- Set a secure password.
- Verify your email to activate your account.
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Login to Your Account
- Open the app and enter your login credentials.
- Tap "Login" to access your dashboard.
Placing a Delivery Order
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Enter Parcel Details
- Tap on "New Delivery" from the dashboard.
- Enter the parcel weight, dimensions, and description.
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Set Pickup Location
- Use the map to select a pickup location or enter an address manually.
- Confirm the pickup time and date.
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Set Delivery Destination
- Enter the recipient's address and contact details.
- Choose delivery options such as "Leave at Door" or "Hand to Recipient."
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Choose Delivery Speed
- Select from available options: Standard, Express, or Same-Day Delivery.
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Payment
- Review the delivery cost displayed on the screen.
- Choose your payment method and confirm the payment.
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Confirm Order
- Review all details.
- Tap "Place Order" to confirm the delivery request.
Tracking Your Delivery
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Track in Real-Time
- Go to the "My Deliveries" section.
- Select the delivery you wish to track.
- View the real-time location and status update of your parcel.
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Receive Notifications
- Enable push notifications in the app settings to receive updates directly on your phone.
Managing Your Account
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Edit Profile
- Access "Settings" from the main menu.
- Tap "Edit Profile" to update your contact information or password.
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Address Book
- Add frequently used addresses to your address book for quicker setup of future deliveries.
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Customer Support
- Use the "Help" option in the app for FAQs or tap "Contact Us" to speak directly with a customer service representative.
Conclusion
By following these steps, you can effectively manage your delivery needs using the GoPeople Delivery service. For any further assistance, please reach out to our support team through the app or visit our website.
