Send parcel using Sendle

Video Tutorial:

https://drive.google.com/file/d/15_gNDbyYjnAERv3ng14aZQa5XZv4Bxm4/view?usp=drivesdk

Sendle User Manual

Getting Started

1. Sign Up Online

   • Visit Sendle’s website.
   • Click on “Sign Up” and choose the account type that best fits your needs (personal or business).
   • Enter your details such as name, email, and address, and create a password.
   • Verify your account through the confirmation email.

2. Setting Up Your Profile

   • Log in to your dashboard.
   • Complete your profile by adding your pickup addresses and preferred payment method.

Booking a Delivery

1. Prepare Your Parcel

   • Package your item securely.
   • Measure the dimensions and weight to select the appropriate delivery tier.

2. Create a Delivery Order

   • Log into your dashboard and click “Send a Parcel.”
   • Enter the pickup and delivery addresses.
   • Provide the parcel’s weight and dimensions.
   • Choose the delivery speed: Standard or Express.

3. Confirm and Pay

   • Review the summary of your delivery details and the total cost.
   • Confirm the details and proceed to payment.
   • Choose your payment method and complete the transaction.

4. Print and Attach the Shipping Label

   • Once payment is confirmed, print the shipping label provided by Sendle.
   • Attach the label securely to your parcel.

Tracking and Managing Deliveries

1. Track Your Parcel

   • Access the “My Deliveries” tab in your dashboard.
   • Click on the relevant shipment to view real-time tracking information.

2. Modify or Cancel a Delivery

   • If you need to modify or cancel your delivery, visit the “My Deliveries” section.
   • Select the delivery and choose “Edit” or “Cancel,” depending on your needs. Note that changes are only possible before the parcel is picked up.

Support and Resources

1. Customer Support

   • For immediate assistance, use the live chat feature on the website.
   • Alternatively, access the “Help Center” for FAQs or submit a support ticket.

2. Account Management

   • Update personal information, manage addresses, and review past transactions under the “Account Settings” section.

Conclusion

By following this guide, you can efficiently use Sendle for your parcel delivery needs, enjoying a simple, cost-effective, and environmentally friendly service. Should you need further assistance, Sendle’s customer support is ready to help.